About the Author
Certified First-Class Tatami Craftsman / Owner of Higuchi Tatami Shop
Trained at Sawabe Tatami Co., Ltd. in Kyoto, a workshop led by a "Contemporary Master Craftsman" honored with the Medal with Yellow Ribbon, before starting his own business in Edogawa, Tokyo.
Winner of the Kyoto Tatami Competition (Governor’s Award) / Holder of the National First-Class Tatami Craftsman License.
Extensive experience from temples and shrines in Tokyo’s Edogawa ward, to private homes, tea rooms, houseboats, and guesthouses.
Have you ever dreamed of bringing the warmth and comfort of authentic Japanese tatami into your home overseas?
At Higuchi Tatami Shop, we handcraft high-quality tatami using traditional techniques that have been passed down for generations — and we are delighted to ship them to customers all around the world.
In this guide, we’ll walk you through the entire process of ordering tatami from abroad — from your first inquiry to the moment your tatami arrives at your home.
Step 1: Contact Us
The first step is to contact us directly by email or WhatsApp.
We’ll discuss your needs, preferences, and the best type of tatami for your home.
Contact Options
- 📩 Email： higuti.0708.w@gmail.com
- 💬 WhatsApp: Please include Japan’s country code (+81) when adding our number.
- 🌐 Or use our Contact Form
We welcome messages in English — please feel free to write simply.
Step 2: Information We Need for Your Quote
To prepare an accurate quotation, please include the following details in your first message:
| Information | Example |
|---|---|
| Full Name | (in English) |
| Country of Residence | e.g., USA, France, Australia |
| Type of Tatami | Natural Igusa (rush grass), Japanese Paper, or Synthetic Resin |
| Tatami Edge (Heris) | Plain / Traditional Pattern / Modern Design (photos available) |
| With or Without Border | “With border” or “Borderless” (Ryukyu style) |
| Cushion | With cushion / Without cushion |
| Size | Maximum size: Length 200 cm × Width 100 cm × Thickness 6 cm |
| Quantity | e.g., 6 mats, 8 mats, etc. |
| Required Documents | Certificate of Origin, Invoice, etc. |
| Plant Quarantine | Some countries may require this — please check in advance. |
Once we receive this information, we’ll prepare your official quotation (PDF) including product cost, packing, and international shipping fees.
Step 3: Confirm Your Order & Payment
After reviewing your quotation:
- Please confirm your order if you’re satisfied with the total price.
- For international customers, we kindly request full prepayment before production begins.
- Accepted methods: Bank Transfer or PayPal
- Once payment is confirmed, we will start crafting your tatami.
We’ll update you during the production process and send you photos if you wish.
Step 4: Tatami Production
Each tatami mat is handcrafted in our workshop in Urayasu, Japan.
We use authentic Japanese materials such as Kumamoto Igusa, Daiken Washi Paper, or Sekisui Resin Surface, carefully selected for durability and beauty.
- Production time: 2–3 weeks on average
- During busy months (October–December): about 1 month
- After completion, each tatami is inspected, cleaned, and securely packaged for international shipment.
Step 5: Shipping & Delivery
Your tatami will be shipped using EMS (Japan Post) or reliable international couriers such as FedEx or DHL — depending on your country and delivery conditions.
- Shipping time: Usually 1–3 weeks depending on destination and customs
- We will send you a tracking number once your order has been dispatched.
- All packages are carefully packed to prevent bending or moisture during transit.
✳️ Please note: Some countries may charge customs duties or VAT upon arrival. These fees are the responsibility of the customer.
Step 6: When Your Tatami Arrives
Once your tatami has arrived, please open the package as soon as possible to allow the material to breathe.
Tatami is a natural product and may absorb humidity if left sealed for too long.
If you ordered fitted tatami (for a specific room):
You’ll receive a paper guide showing the correct placement order.
If you ordered modular or foldable tatami:
All mats are the same size — you can freely arrange them in your preferred layout.
After setting up your tatami, please let us know!
If possible, we would be honored to receive a photo of your tatami in your home — it brings us great joy to see Japanese craftsmanship appreciated around the world.
Step 7: Summary of the Process
| Step | Description |
|---|---|
| ① | Contact us via Email or WhatsApp |
| ② | Send us your details (size, material, quantity, etc.) |
| ③ | Receive your quotation (PDF) |
| ④ | Confirm and make payment (Bank or PayPal) |
| ⑤ | Tatami production (2–3 weeks) |
| ⑥ | Shipping via EMS / FedEx / DHL |
| ⑦ | Open, place, and enjoy your tatami |
| ⑧ | Send us feedback or photos (optional) |
Final Message
Ordering tatami from Japan may sound complicated — but with our support, it’s a simple and enjoyable process.
We take great pride in sharing traditional Japanese craftsmanship with people around the world.
Tatami brings not only comfort but also a sense of calm and harmony into your living space — wherever you are.
If you have any questions, please feel free to contact us anytime.
We’re happy to assist you step by step, from design to delivery.
